Kiwi Cover Match

Legal Information

This page explains how Kiwi Cover Match operates, how your information is handled, and our relationship with licensed financial advisers.

Privacy Policy

How Your Information Is Handled

This Privacy Policy explains how Kiwi Cover Match collects, uses, stores, and shares your personal information when you submit an enquiry through our website or related forms.

We do not sell, rent, or trade your personal information with third parties.

1. Information We Collect

We collect personal information you provide directly, including your name, contact details such as phone number and email address, location information, and any details relevant to your enquiry about life or health insurance.

2. How We Use Your Information

We use your information to respond to your enquiry, arrange contact with a licensed financial adviser at a Registered Insurance Broker, and help facilitate appointment bookings.

3. Sharing of Information

Your information is shared only with financial advisers at a single Registered Insurance Broker for the purpose of responding to your enquiry and arranging contact with a licensed financial adviser. We do not sell, rent, or trade your personal information with any third parties.

4. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Information is stored securely using appropriate technical and administrative safeguards.

5. Your Rights

Under the Privacy Act 2020 in New Zealand, you have the right to request access to or correction of your personal information. To do so, you may contact us using the details provided on this website.

6. Contacting You

By submitting your details, you agree that we may contact you by phone, SMS, or email in relation to your enquiry and to arrange an appointment with a licensed financial adviser.

7. Data Retention

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: June 2026

Service Disclosure

How Our Referral Service Works

Information about Kiwi Cover Match, our referral service, and how we work with licensed financial advisers.

Kiwi Cover Match is not a financial adviser and does not provide personalised financial advice.

Licensed advisers are responsible for any advice, recommendations, and adviser disclosures.

We do not sell your personal information to third parties.

About Kiwi Cover Match

Kiwi Cover Match is a referral and appointment booking service that helps connect individuals with licensed financial advisers in New Zealand. We provide general information about insurance and assist with arranging appointments between individuals and licensed financial advisers.

Nature and Scope of Our Service

Kiwi Cover Match does not provide regulated financial advice, recommend specific insurance products, or determine whether any insurance policy is suitable for your circumstances. Any financial advice, product recommendations, policy assessments, or discussions regarding insurance cover are provided solely by licensed financial advisers operating under a licensed Financial Advice Provider.

Use of Your Information

If you submit an enquiry through Kiwi Cover Match, your contact details and enquiry information may be shared with licensed financial advisers for the purpose of responding to your enquiry, arranging appointments, and discussing insurance options that may be available to you. Kiwi Cover Match may contact you by phone, email, or SMS regarding your enquiry and to assist with appointment scheduling.

Appointments

Meetings arranged through Kiwi Cover Match may take place in person, by telephone, or through online meeting platforms depending on adviser availability and your preferences.

Referral Compensation

Kiwi Cover Match may receive referral-based compensation when individuals introduced through this website proceed with an insurance application or become clients of one of our referral partners. This compensation is not an additional charge to you and does not influence any financial advice provided by licensed financial advisers.

Adviser Disclosure

Before any personalised financial advice is provided, the licensed financial adviser will provide the disclosures required under New Zealand financial services legislation, including information about their Financial Advice Provider, fees, commissions, conflicts of interest, and complaints procedures.

Privacy

Kiwi Cover Match does not sell personal information to third parties. Your information is handled in accordance with our Privacy Policy and applicable New Zealand privacy laws.

Last updated: June 2026

Kiwi Cover Match operates as a referral and appointment booking service for financial advisers at a Registered Insurance Broker. We do not provide financial advice.

Last updated: June 2026